Terms of Service – TSPL Printer Services
Welcome to TSPL Printer Services. By accessing or using our website, booking services, or interacting with us, you agree to these Terms of Service. Please read them carefully.
1. Acceptance of Terms
By using our website or requesting any printer-related services, you confirm that:
You have read and understood these terms
You agree to follow all rules and conditions mentioned
If you do not agree, please stop using the website or services.
2. Services We Provide
TSPL Printer Services offers:
Printer repair and maintenance
Printer installation and configuration
Cartridge refilling and replacement
IT support related to printers
On-site and remote troubleshooting
The list of services may change from time to time.
3. Booking & Service Process
Service bookings can be done via website, phone, or WhatsApp.
After booking, a technician will visit as scheduled.
Service charges vary depending on problem type, location, and spare parts required.
Any additional charges (parts, major repairs) will be informed before starting the work.
4. Payments
Payments can be made through cash, UPI, or other accepted methods.
Full payment must be made after service completion.
No service is considered completed until payment is received.
Prices mentioned (if any) are subject to change without notice.
5. Customer Responsibilities
You agree to:
Provide accurate details while booking a service.
Ensure accessibility and safety for technicians at your location.
Not misuse or damage the equipment during or after service.
Inform us immediately if any issue persists after repair.
6. Warranty & Limitations
Warranty (if provided) applies only to specific parts or services as clearly mentioned at the time of repair.
Warranty does not cover:
Physical damage
Water, fire, or electrical issues
Misuse or improper handling
Third-party tampering
No warranty is provided for software-related issues unless specified.
TSPL Printer Services is not liable for:
Data loss
Damage caused by existing faults in the device
Delays due to customer unavailability, traffic, or technical issues
7. Cancellation & Rescheduling
You may cancel or reschedule your booking at least 2 hours before the scheduled visit.
If a technician reaches your location and the customer cancels without reason, a visiting charge may apply.
8. Service Refusal
We may refuse or cancel service if:
The customer is abusive or uncooperative
The issue is beyond the scope of repair
There are safety or security concerns
9. Use of Website
You agree not to:
Misuse the website or harm its functionality
Upload harmful content or viruses
Copy or reproduce any content without permission
Attempt unauthorized access to the website or database
10. Third-Party Links
Our website may contain links to third-party websites.
TSPL Printer Services is not responsible for the content, policies, or actions of those websites.
11. Limitation of Liability
TSPL Printer Services is not responsible for:
Any indirect, accidental, or consequential damages
Losses caused by third-party services, parts, or software
Device failures not directly caused by our technician
Our maximum liability is limited to the total service fee paid.
12. Changes to Terms
We may update these Terms of Service at any time.
Any updates will be posted with a new “Last Updated” date.
Your continued use of the website/services means you accept all changes.
13. Contact Us
For questions or concerns regarding these terms, contact:
TSPL Printer Services
Email: [Info@service24door.com]
Website: [www.printersonline.service24door.com]