TSPL Printer Services (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
B. Technical / Automatic Data
When you visit our website, we automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Cookies and tracking data
C. Service Information
When you request support or book a technician, we may collect:
- Device details
- Service history
- Payment details (if applicable)
2. How We Use Your Information
We use your information to:
- Provide and manage printer repair/support services
- Contact you regarding bookings, service updates, or queries
- Improve our website and customer experience
- Process payments
- Send service-related notifications or offers
- Maintain internal records and security
We do not sell or share your personal information with third-party marketing companies.
3. Sharing of Information
We may share your information only in the following cases:
- Service Partners/Technicians – to complete repair or maintenance services
- Payment Gateways – to process secure payments
- Legal Compliance – if required by law or to prevent fraud
- Website Hosting & Support Providers – to run our platform smoothly
All partners follow strict confidentiality and data protection rules.
4. Cookies & Tracking
Our website may use cookies to:
- Improve user experience
- Analyze website performance
- Save login or preference settings
You may choose to disable cookies through your browser settings.
5. Data Security
We use industry-standard security measures to protect your data from:
- Unauthorized access
- Misuse
- Disclosure
- Loss or damage
However, no online transmission is 100% secure, and we cannot guarantee absolute protection.
6. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request corrections
- Request deletion
- Withdraw consent
- Opt-out of marketing messages
To exercise these rights, you can contact us anytime.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last Updated” date.
9. Contact Us
If you have any questions about this Privacy Policy or need support, you can contact us at:
TSPL Printer Services
Email: [contact@service24door.com]
Website: [Info@service24door.com]